- Ongoing Management and leadership training opportunities
- Employee retail and shift discounts
- Prize opportunities through national contests
- Local, regional, and national awards and recognition
If you demonstrate that you are dedicated to the success and growth of the store, you will have opportunities for incremental advancements inside the store as well as within the company.
- Present a positive image of PJ's customers and coworkers
- Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers as well as increasing ticket sales averages.
- Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
- Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
- Follow cash handling procedures accurately
- Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
- Alert management to operational needs, equipment failure, and necessary improvements that are needed
- Enforce and abide by company policies, procedures, and safety rules
- Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
- Focus on providing a *great* customer experience by maintaining a clean and tidy environment, making drinks according to recipes to provide a consistent beverage time after time and work on reducing food and paper waste.
- Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
- Outgoing and engaging personality
- Exceptional communication and relationship-building skills.
- Ability to multi-task and work in a fast-paced, team environment
- Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)
- Willingness to be a team player and work all shifts and perform all duties for the betterment of the store.
PJ's Coffee by Hammond Square Mall was opened in 2007 by Amanda Bennett and has consistently ranked in the top 10 of all PJ's Stores. In 2023 this location ranked 3rd in the company and 1st in Customer Satisfaction. Amanda won franchisee of the year in 2016 and is a very active member in the Hammond Community. We do our best to create a team oriented and safe environment where staff can thrive and grow. We hope you will consider being a part of this team.
PJ’s Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ’s Coffee is recognized for harvesting, roasting,and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJ’s Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold BrewTM Iced Coffee. PJ’s Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
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