Are you looking for a job that ACTUALLY values you, your hard work and shows that appreciation with advancement? How would you like to be a part of a winning team in a fast-paced, fast-growing organization that's on a mission to change the way the world views Coffee and the world-class service that comes with it? Come join the A team and maybe even lead your own team one day - KEEP READING - This isn't just a regular coffee shop. We're doing something different here - we're always looking to improve, always striving to get better and looking for the right people to join us.We don't start at Minimum wage, we start higher, because we think our team members are important to our organization. If you are self motivated, love to make customers smile, can take initiative, and at minimum will put 110% in everything you do we want to talk to you. Not only do our team members have opportunities to grow, both personally and professionally, PJ's Coffee refuses to settle for anything less than extraordinarily high standards, but we believe for the right person extraordinarily high standards are their normal. If you are the right person for this job you wouldn't consider anything less.Are you starving for an opportunity to take on new challenges? Are you ready to see what you can accomplish in a fast-paced environment where having fun is a good thing? Are you ready to join an organization that eats passion for breakfast and leaves mediocrity in the trash?If you love being in a rapidly changing work environment with lots of opportunity, are self motivated, and want to be a part of a dynamic team that absolutely thrives on building relationships with our customers, then we want to hear from you!

Benefits/Perks

Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local, regional, and national awards and recognition

About PJ's Coffee

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. PJ’s Original Cold Brew™ Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ’s locations. Bags of whole bean coffee and single-serve cups of PJ’s Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad. For more information, visit pjscoffee.com or follow PJ’s Coffee on Facebook, Instagram, or Twitter.

Job Summary

The main objective of the Shift Manager is to train and develop staff to ensure all revenue and growth goals are being met. The operator is ultimately responsible for reaching performance goals and should be compensated when successful in their duties performed to achieve these goals. This structure is critical to achieving the development and performance of the PJ’s Coffee they oversee, as well as their professional growth.

Responsibilities

Understand completely all company policies, procedures, standards, specifications, guidelines, and training programs.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
Ensure that all food and beverages are consistently prepared and served according to the store’s recipe and par level standards.
Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Ensure all labor and scheduling requirements/goals are met, including filling in on the schedule where needed to ensure guest service standards and efficient operations.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following PJ’s preventative maintenance programs.
Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the store, employees, and guests.
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner
Assist with carrying out store marketing, advertising, and promotional activities and campaigns as set forth by upper management.
Ongoing training and development through PJ’s Coffee Corporate communications, management meetings, regional calls, and other resources.

Qualifications

High school diploma or equivalent
Have knowledge of service and food and beverage, generally involving at least 1 year of FOH operations and/or other management positions.
Some management experience is preferred.
Possess excellent basic math skills and have the ability to operate a cash register or POS system.
Basic problem-solving and conflict resolution skills are needed.
Must have the stamina to work 40 hours per week.

Compensation: $15.00 - $16.00 per hour

PJ's Coffee is expanding quickly throughout the United States! We are very happy to launch our first Quad Cities location beginning in July of 2023!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PJ's Coffee.

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